LogMeIn Error “failed to start remote control process: 5″
Client called last night with the above error when trying to connect to any of 6 workstations in an office in Virginia from any other machine with any browser. Quick check on google returned no results, so I called LogMeIn support. Apparently, an update released yesterday for AVG misidentifies a component of LogMeIn as Vundo.J and blocks it from accessing the internet. It will also block new installations of LogMeIn, causing the "starting services" step to fail over and over again.
The band-aid is easy, just exclude c:\program files\logmein from your resident shield. The folks at LogMeIn also urged me to contact AVG support about the issue, as they want to get it fixed as quickly as possible and they figure that more voices will make the fix happen more quickly.
Download HKCRScan.exe tool for troubleshooting MS Article ID 823159
Users were getting a "HTTP/1.1 503 Service Unavailable" on both https://<servername>/Exchange , https://<servername>/Public and on https://<servername>/microsoft-server-activesync, they get a login prompt and then a "HTTP 501/HTTP 505"
The below tool should be run from the command prompt. It should identify and remove registry keys over the 259 character limit. It will kick back any errors. If you have null keys (keys that are faulty but unremovable), you can use RootKitRevealer from sysinternals and get rid of them. I understand that regdelnull can do something similar, but in this case, it was a corrupt key, not a key with null characters.
In my case, the affected key was relating to the driver for the Intel storage controller (VEN_8086&DEV_24D3&SUBSYS_458015D9&REV_02). Not cool. I could not delete or rename the key and could not set/view permissions on it. Ran RootKitRevealer, which caused a stop error/reboot (crap) but successfully removed the key. IN OTHER WORDS, DO NOT DO THIS IF YOU DO NOT HAVE A TESTED BACKUP.
"To help troubleshoot this issue, run the HKCRScan tool (HKCRScan.exe). The HKCRScan tool enumerates the HKEY_CLASSES_ROOT registry hive to locate subkeys that contain more than 259 characters. Additionally, HKCRScan helps determine if there is an invalid discretionary access control list by returning error code 0x5. This error code means "Access denied" when it enumerates a registry key. The HKCRScan tool is an internal tool developed by Microsoft."